Kenstar Service Center

General information

Kitchen Appliances India Limited launched KENSTAR in India in October 1996. The trend of beating industry norms started with our fastest ever-nationwide launch. Post that, Kenstar set up state-of-the-art manufacturing facilities at Aurangabad, Ahmednagar (Maharashtra) and Salt Lake (Kolkata).

Today, through its 63 Sales & Service dealers, 425 service franchisees and more than 3500 trade partners, Kenstar is close at hand to every family in the country. And with an impressive product range (Microwave Ovens, Air Coolers, Water Heaters, Mixer Grinders, Food Processors & host of other kitchen appliances), Kenstar enjoys the position of being one of the most preferred premium brands in India.

Studies have shown that the Indian consumer needs are evolving. The consumer now wants premium quality at an optimum price and is open to accepting new product categories with sound technical support and trustworthy brands. Kenstar was one of the first companies to recognize this trend and decided to introduce its Microwave Oven range. And needless to say, it became no. 1 in the consumer preference with a surprising momentum. Kenstar then spotted an opportunity in the then much-crowded unorganized sector and introduced its own range of Air Coolers. Today, Kenstar enjoys the leader’s crown in the category.

Kenstar is a name that stands for international quality, style and durability. By introducing a range of high quality product categories, Kenstar lays the commitment of an international lifestyle to every Indian household.

These brand values are reflected in our brand identity of ‘My World. My Kenstar’ Kenstar believes in constant technological upgradation and developing value for money products. We, at Kenstar have set up its state-of-the-art Design & Development department. This D&D facility is equipped with ultra-modern facilities and highly qualified manpower. Its continuous efforts are primarily concentrated towards meeting the needs of the discerning consumer at the most optimum cost.

Kenstar also recognizes the importance of after-sales service to the consumer. Which is why, we are constantly engaged in enhancing the level of consumer satisfaction - a truly demanding task in itself. Our strong back-office support, the Kenstar Service Department has developed a unique module of service that enables consumer attendance in less than 24 hours, starting from the time a complaint is launched in any part of the country.

Today, Kenstar shares the trust and happiness of millions of families across the world. We feel this is only a step towards building an enduring relationship and introducing a world-class lifestyle to every Indian. Keeping in with this tradition, more technology frontiers and more products are being continuously developed and upgraded to provide the best value and comfort to every household. In our brand promise itself lays the commitment to strive for a world-class lifestyle and delivering the best in class offerings to all.