Consumer Council For Water

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Victoria Square House, Victoria Square
B2 4AJ Birmingham, United Kingdom
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Consumer Council For Water Company Information

General information

We are the independent water industry watchdog and provide a strong and influential voice for consumers in England and Wales.

Our role includes providing free advice to water consumers on matters which affect them. We also take up the complaints of household and non-domestic customers when they are unable to resolve them with their water company.

Our aim is to settle 70% of complaints within 20 working days and 85% within 40 working days and we have been successful in achieving this.

We cost each water bill payer about 21p per year.

Victoria Square House, Victoria Square Birmingham

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Phone number
+443000342222
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Keywords
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