FPL

General information

IMPORTANT SAFETY INFORMATION

Do not report dangerous or hazardous conditions to FPL on Facebook. Call 911 or 1-800-4OUTAGE immediately to report dangerous or hazardous conditions.

Stay far away from all power lines. Always assume any downed power line is energized and dangerous.

FACEBOOK COMMENTING GUIDELINES

We’ve created this page so you can learn more about what’s happening at FPL. While we welcome and will read all of your comments, we might not respond to everything posted here. To find answers to frequently asked questions, please visit www.FPL.com/contact.

We ask that you keep your comments and posts respectful to community members and relevant to FPL and its programs, news or initiatives, or the utility industry.

FPL reserves the right to remove or hide postings that are:
- libelous, profane, defamatory, hateful, harassing, threatening or obscene;
- personal attacks or threats against FPL employees;
- links or advertisements;
- violations of copyright or intellectual property rights;
- spam or technical disruptions to this page;
- private account-related issues;
- off-topic; or
- in violation of Facebook’s terms of service or any laws or regulations.

In addition, we will not post form letters with the same content from multiple users. Relevant comments or likes on previous published posts are always welcome. We reserve the right to delete excessive wall postings to improve the overall visitor experience.

Anyone repeatedly posting material that violates these guidelines will be banned from participating in this Facebook page.

WARNING ABOUT SOCIAL MEDIA

In order to provide both current and potential customers with more options for contacting Florida Power & Light Company’s Customer Service department (“FPL”), FPL has established Facebook and Twitter accounts. As these are public forums, you should be aware that any personal information you choose to disclose through those platforms can be read, collected or used by others and that such disclosures are subject solely to the Privacy Policies and protections of those forums. FPL has no control over those forums and, thus, is not responsible for any personal information you may choose to disclose through them. You should also be aware that FPL will never disclose, or ask for you to disclose, your non-public, personally identifying information (such as your Social Security number, bank information, etc.) through these public forums. FPL recommends that you not submit your non-public, personally identifying information through these avenues. If there is a need for such information, FPL will provide you alternative communication methods.

For more information, visit http://www.FPL.com/privacy