Data Direct Group of Companies

General information

Data Direct specializes in providing end to end solutions across businesses. Our Loyalty, Direct and Integrated Marketing and Digital One‐to‐one Marketing programs engage consumers at multiple stages to meet the client’s requirements for acquisition and retention. They work across all relevant touch points through media and other channels of communication that are designed to allow recognition of the constantly changing dynamics of the marketplace. Each program is carefully designed and customized to meet client’s short, medium and long term objectives. Data Direct is a full service agency providing Business Solutions, Information Management Systems, Call Center services, Strategic Solutions, Analytics Tools & Solutions, Customized Loyalty Programs & Engine Integration, and SMS & Email Gateway Integration. The Contact Center facility is centrally located in Dubai, Saudi Arabia & Oman with 100 workstations having robust technology platform including auto dialer, voice recording and customized reporting / application development. It provides Inbound and Outbound facility 24/7 with multi language dedicated resources.

Our Information Management Solutions facilitate control over the planning, structure and organization, processing, evaluating and reporting of information activities in order to meet client objectives and to enable corporate functions in the delivery of information. It encompasses the entire scope of operations from Records Management, Document Imaging and Enterprise Software Solutions to Outsourcing Services.